TERMS OF USE

Thank you for visiting. Please read this Terms of Use carefully before using this Website or any of our Programs, Products, Subscriptions and Services, their Content or submitting any personal information. We reserve the right to change these Terms from time to time without notice. 

By using the Website or any of our Programs, Products, Subscriptions and Services, and their Content, you are agreeing to the Terms as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms, please do not use our Website, Programs, Products, Subscriptions, Services, or its Content.

The Website and its Content is owned and operated by Virtual Solace, LLC (hereafter referred to as “Company”, “Virtual Solace”, “We”, “I”, “Our”, or “Us”). The Virtual Solace, LLC brand owns and operates multiple websites including the following: virtualsolace.com, elisefinger.com, and the kansascitybusinessconnection.com.The term “you” refers to any purchaser and/or the user (hereafter referred to as “User”, “Purchaser”, “Viewer”, “Subscriber”, “Member” or “Client”) of any of our Websites, Programs, Products, Subscriptions and/or Services.

Across the Virtual Solace brand, these Terms of Use (“Terms of Use”, “Terms”, “Terms and Conditions”, or “T&C”) state how you may use our Websites, including all Programs, Products, Subscriptions and Services and Program Materials, and their Content. 

These Terms of Use require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing and/or using any of our Programs, Products, Subscriptions, Services and Program Materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.

Website Use and Consent

The words, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through this Website (“Content”) is our property and is protected by United States intellectual property laws.

By purchasing or using any of our Programs, Products, Subscriptions, Services, or have otherwise entered into a separate agreement with us, you agree to abide by these Terms of Use as well as our Refund Policy, and Privacy Notice, and any other Terms and Conditions that may apply, and are you are required to act in accordance with them. These Terms shall prevail in the event of a conflict. Online purchases have additional terms of use relating to the transaction.

Accessing, purchasing or using our Programs, Products, Subscriptions, Services or Program Materials, in any manner constitutes use of the Program, Products, Subscriptions, Services and Program Materials, and your agreement to be bound by these Terms of Use.

All of our Programs, Products, Subscriptions, Services and Program Materials are intended solely for users who are eighteen (18) years of age or older.

Any registration by, use of or access to any Program, Product, Subscription, Service or Program Materials by anyone under age 18 is unauthorized, unlicensed and in violation of these Terms of Use. By accessing or using our Programs, Products, Subscriptions, or Services or our Program Materials, you represent and warrant that you are at least 18 years old.

Intellectual Property Rights

Our Limited License to You. This Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials are our property and/or our affiliates or licensors, unless otherwise noted, and are protected by copyright, trademark, and other intellectual property laws.

The content in our Programs, Products, Subscriptions, and Services is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics of our Program Materials or any other material or aspects of materials provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use.

If you view, purchase or access our Website or any of its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, you will be considered our Licensee. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means that you may not use our Programs, Products or Services or the Program Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us.

You are being granted a limited license to use our Program, Products, Subscription, and Services, and Program Materials with permission and restrictions. This means that when you purchase a Program, Product, Subscription or Service from our Website or otherwise, you are purchasing the limited right to use the Program Materials in the form that is provided by us to you with certain conditions as specified in these Terms of Use.

When you view, purchase or access our Website or any of its Content, including Program, Products, Subscriptions, and Services and all the Program Materials, you agree that:

  • You will not copy, duplicate or steal our Website, its Content, and all Program Materials. You understand that doing anything with our Website, its Content, and all Program Materials that is contrary to these Terms and the limited license we are providing to you herein is considered theft, and we reserve our right to prosecute theft to the full extent of the law.
  • You are permitted from time to time to download and/or print one copy of individual pages of the Website or any of its Content, including Program, Products, Subscriptions, and Services and all the Program Materials, for your personal, non-commercial use, provided that you give us full attribution and credit by name, keep intact all copyright, trademark and other proprietary notices and, if used electronically, you must include the link back to the Website page from which the Content was obtained. You are not permitted to share, sell, reprint or republish any other of our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials, for resale or mass reproduction purposes for your own business use.  
  • You may not in any way at any time use, copy, adapt, imply or represent that our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials is yours or created by you. By downloading, printing, or otherwise using our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials for personal use you in no way assume any ownership rights of the Content – it is still our property.
  • You must receive our written permission before using any of our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials, for your own business use or before sharing with others. This means that you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, market, create derivative works, exploit, or distribute in any manner or medium (including by email, website, link or any other electronic means) any Website Content because that is considered stealing our work.
  • We are granting you a limited license to enjoy our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials, for your own personal use, not for your own business/commercial use or in any that earns you money, unless we give you written permission that you may do so.

As a Licensee, you understand and acknowledge that this Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials, have been developed or obtained by us through the investment of significant time, effort and expense, and that this Website and its Content are valuable, special and unique assets of ours which need to be protected from improper and unauthorized use. We clearly state that you may not use this Website or its Content in a manner that constitutes an infringement of our rights or that has not been authorized by us.

The trademarks and logos displayed on our Website or any of its Content, including Products, Subscriptions, and Services and all the Program Materials are trademarks belonging to us, unless otherwise indicated. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written permission, or permission granted herein. For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program, Product or Service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission.

All rights not expressly granted in these terms or any express written license, are reserved by us.

Your License to Us

By posting or submitting any material on or through our Website such as comments, posts, photos, images or videos or other contributions, you are representing that you are the owner of all such materials and you are at least 18 years old.

When you submit to us or post any comment, photo, image, video or any other submission for use on or through our Website, you are granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting us the right to make it part of our current or future Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials. This right includes granting us use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights or any other of your intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.

You also grant us, and anyone authorized by us, the right to identify you as the author of any of your comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use any contributions from you and that we may elect to cease the use of any such contributions on our Website or any of its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials at any time for any reason whatsoever.

Media Release. By participating in our Programs, Products, Subscriptions and Services, and using our Program Materials, including our Facebook community, you consent to photographs, videos, and/or audio recordings that may be made that may contain you, your voice and/or your likeness. In our sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by you to us in connection with your participation in our Program, Product or Services in our current or future Programs, Products or Services, and/or our marketing or promotional efforts, without compensation to you at any time, now or at any time in the future.

Request for Permission to Use Content

Any request for written permission to use our Content, or any other intellectual property or property belonging to us, should be made BEFORE you wish to use the Content. Please contact us

We very clearly state that you may not use any Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, in any way that is contrary to these Terms unless we have given you specific written permission to do so. If you are granted permission by us, you agree to use the specific Content that we allow and ONLY in the ways for which we have given you our written permission. If you choose to use the Content in ways that we do not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such Content from us, and you consent to immediately stop using such Content and to take whatever actions as we may request and by the methods and in the time frame that we prescribe to protect our intellectual property and ownership rights in our Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials.

Personal Responsibility and Assumption of Risk

As a Licensee, you agree that you are using your own judgment in using our Website and its Content and you agree that you are doing so at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way related to this Website and/or any of its Content. This Website and its Content are merely to provide you with education and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of this Website or any of its Content.

Notice of Referral Fees and Commissions

The person or company who referred you to the Virtual Solace brand, and specifically to this Website may be receiving a commission payment for their referrals, which is usually a percentage of fees collected from clients referred. You should not rely exclusively on this person’s referral in determining whether to do business with us. You acknowledge and represent that you will do (or have done) due diligence in evaluating the Virtual Solace brand separate and apart from the recommendation you received that resulted in your visiting and/or making payment on this Website.

Errors and Omissions

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information on our Website or its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. We assume no liability for errors or omissions on the Website, its Content, including Programs, Products, Subscriptions, and Services and all the Program Materials, or in other information referenced by or linked to the site. You acknowledge that such information may contain inaccuracies or errors to the fullest extent permitted by law.

Links to Other Websites

We may provide links and pointers to other websites maintained by third parties which may take you outside of our Website or its Content. These sites are not under our control and we are not responsible for the information or links you may find there. These links are provided solely for your convenience and the inclusion of any link in our Website or its Content to any other website does not imply our endorsement, sponsorship, or approval of that website or its owner. We do not endorse and we are not responsible for the views, opinions, facts, advice, statements, errors or omissions provided by external resources referenced in our Website or its Content, or their accuracy or reliability. We have no control over the contents or functionality of those websites and so we accept no responsibility for any loss, damage, or otherwise that may arise from your use of them. It is your responsibility to review the terms and conditions and privacy policies of those linked websites to confirm that you understand and agree with those policies.

Limitations on Linking and Framing

You may establish a hypertext link to our Website or Content so long as the link does not state or imply any sponsorship, endorsement by, or ownership by in our Website or Content and does not state or imply that we are have sponsored, endorsed or have ownership rights in your website. However, you may not frame or inline link our Content without our express written permission.

By purchasing and/or using our Website and its Content in any way or for any reason, you also implicitly agree to our full Disclaimer which may be found on this Website.

Indemnification

You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Website, its Content or your breach of any obligation, warranty, representation or covenant set forth in these Terms or in any other agreement with us.

Limitation of Liability

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who is engaged in rendering our Website or its Content, or in any way or in any location. In the event that you use our Website and its Content or any other information provided by us or affiliated with us, we assume no responsibility.

Release of Claims Indemnification

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

Your Conduct

You are agreeing that you will not use our Website or its Conduct, including our Programs, Products, Subscriptions, and Services and all the Program Materials, in any way that causes or is likely to cause the Website, Content, or access to them to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to this Website and its Content and to us.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website or its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials. You agree to use the Website and its Content for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

You must use the Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, for lawful purposes only. You agree that you will not use the Website or its Content in any of the following ways:

  • For fraudulent purposes or in connection with a criminal offense or otherwise carry out any unlawful activity.
  • To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise may injure others. To send, negatively impact, or infect our Website or its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not. 
  • To cause annoyance, inconvenience or needless anxiety. 
  • To impersonate any third party or otherwise mislead as to the origin of your contributions. 
  • To reproduce, duplicate, copy or resell any part of our Website or its Content in a way that is not in compliance with these Terms or any other agreement with us.

Communication Guidelines

If you have a question or concern about our Website or its Content, including our Programs, Products, Subscriptions, Services, or Program Materials, you may contact us and we will do our best to reply to your question or concern promptly.

Purchases and Online Commerce 

Certain sections of the Website or its Content, including our Programs, Products, Subscriptions, Services, or Program Materials, may allow you to make purchases from us or from other merchants. If you make a purchase from us on or through our Website or its Content, all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us, the merchant, and our payment processing company.

We strive for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. However, due to human error and other determinants, we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links or any other product-related information listed on our Website is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Website is labeled with an incorrect price due to some typographical, informational, technical or other error, We shall, at our sole discretion, have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. 

Your participation, correspondence or business dealings with any affiliate, individual or company found on or through our Website, all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a merchant. We do not assume responsibility for the claims and/or representations made on these or any other websites.

Payment processing companies and merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Website or its Content, including our Programs, Products, Subscriptions, Services, or Program Materials, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content, including our Programs, Products, Subscriptions, Services, or Program Materials.

You hereby and agree that by making any purchase on this Website, and submitting your order, you agree to pay the purchase price in full or according to scheduled payment terms. Additionally, you authorize Virtual Solace to charge your credit or debit card, or cash your check, as payment for your product or service. Furthermore, you agree that you are responsible for full payment of fees for your order, regardless of whether you actually use the product or all of the service hours purchased.

Invoices and Recurring Payments

All invoices, purchases, subscriptions, or recurring payments may be paid by ACH (Bank Transfer or e-check), or by Debit or Credit Card through our invoicing system, payment processing companies, or merchant accounts. 

If paying by debit card, or credit card, you give us permission to automatically charge your credit or debit card as payment for your Programs, Products, Subscriptions or Services without any additional authorization, for which you will receive an electronic receipt.

In the event that payment is not received by the payable date, or per the terms of your Agreement, you will have a three (3) day grace period to make the payment; otherwise the Program, Product, Subscriptions, or Services will not continue and we reserve the right to cease or suspend all Services or your access immediately and permanently or until payments have been received or reinstated.

If you fail to make payment in a timely manner in accordance with these Terms of Use or voluntarily decide to withdraw from our Programs, Products, Subscriptions, or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programs, Products and/or Services.

All information obtained during your purchase or transaction for our Programs, Products and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.

If a payment is not received by the payable date per terms of the Agreement, we reserve the right to cease or suspend all Services immediately until payments have been received or reinstated.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programs, Products, Subscriptions, Services, and Program Materials for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Returns and Refund Policy

You agree and understand that payments made are not refundable. However, your satisfaction with your Programs, Products, Subscriptions or Services is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs, Products, Subscriptions, Services and Program Materials, we have a very strict refund policy. Most of our content is digital and therefore, a lengthy refund policy could result in the theft of our materials.

Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Services, including the following: 1:1 Services, select Memberships, Masterminds, or 1:1 Coaching, and no refunds will be provided to you. Services are considered rendered at the time of payment, as extensive planning, strategizing, designing and setup has been delivered in advance that cannot be returned. Client is responsible for full payment of fees for the entire Service, regardless of whether or not you terminate the agreement. To further clarify, no refunds will be issued. 

There is only one exemption, which applies solely to our Programs, including our Academy Courses. Please submit evidence that you’ve completed all course modules, have completed the assigned work, and show that even after taking action, the instructions and methods haven’t worked for you. Please note, there are no refunds (and no exceptions) for any of our Services, including the following: 1:1 Services, select Memberships, Masterminds, or 1:1 Coaching. 

If you are unhappy with your purchase, we welcome you to contact us to provide feedback.

Sales Tax

Sales tax is only required for orders within our resident states of business. Therefore, all orders shipping within Kansas will be charged applicable sales tax according to your area’s tax rate.

TERMINATION

You have the right to terminate your use of or participation in our Programs, Products, Subscriptions, or Services at any time by contacting us.

We reserve the right in our sole discretion to refuse or terminate your access to the Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, in full or in part, at any time without notice, by sending you an email to the email address you provided upon purchase of the Program, Product, Subscription, or Service. 

In the event of cancellation or termination by either of us, you will have 24 hours to pay any and all remaining payments or balances that are owed to us. Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Programs, Products, Subscriptions, and Services and all the Program Materials, including but not limited to our Website, private forum, email communications, Facebook groups, live webinars or conference calls, or any other method of communications related to our Programs, Products, Subscriptions, Services or Program Materials at any time without notice and in our sole discretion. 

Dispute Resolution

It is hoped that should we ever have any differences, we could be able to work them out amicably through email correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must contact us or send a certified letter and include all of your reasons for dissatisfaction with your Program, Product, Subscriptions, or Service. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction.

By purchasing our Programs, Products, Subscriptions or Services you are agreeing to a modification of the statute of limitations such that any arbitration must begin within one (1) year of the date of your email to me or date of listed on the certified letter referenced above or you waive the right to seek dispute resolution by arbitration or to take any other legal action.

You also agree that should arbitration take place, it will be held in either Kansas City, MO, or Kansas City, KS, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Company, or any of our Programs, Products, Subscriptions, or Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.

If any terms of these Terms of Use are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.

All of the terms of this Terms of Use, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, our refund policy, and dispute resolution will still apply now and in the future, even after termination by you or us.

If you have any questions about any term of these Terms of Use, please contact us.

To use our Website or its Content, including all Programs, Products, Subscriptions, Services or Program Materials, we may seek personal data or information including your name, email address, phone number, street address, billing information, birthday, preferences, interests, assignments, or other personally-identifying information (“Confidential Information”), or you may offer or provide a comment, photo, image, video or any other submission to us when using or participating in our Programs, Products, Subscriptions, Services or Program Materials (“Other Information”). By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential in accordance with these Terms of Use and our full Privacy Notice which may be found on our Website. If you believe that any of your Confidential Information is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any Confidential Information found to be incorrect.

In addition to reviewing the above Terms and Conditions, please also review our Privacy Notice and Disclaimers

You may subscribe or update your preferences by submitting the form below. As always, we promise to take your security and space in your inbox seriously! 

 

Last Updated:
May 22, 2018


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PRIVACY NOTICE

Thank you for visiting. Please read our Privacy Notice carefully. We reserve the right to change these Policies from time to time without notice. 

By using the Website or any of our Programs, Products, Subscriptions and Services, and their Content, you are agreeing to the Terms as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms, please do not use our Website, Programs, Products, Subscriptions, Services, or its Content.

The Website and its Content is owned and operated by Virtual Solace, LLC (hereafter referred to as “Company”, “Virtual Solace”, “We”, “I”, “Our”, or “Us”). The Virtual Solace, LLC brand owns and operates multiple websites including the following: virtualsolace.com, elisefinger.com, and the kansascitybusinessconnection.com. The term “you” refers to any purchaser and/or the user (hereafter referred to as “User”, “Purchaser”, “Viewer”, “Subscriber”, “Member” or “Client”) of any of our Websites, Programs, Products, Subscriptions and/or Services.

Across the Virtual Solace brand, it is our policy to respect your privacy regarding any information we may collect while operating our Websites. 

Your privacy is critically important to us. We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. We control this Website from offices in the United States of America. We do not represent that materials on the Website are appropriate or available for use in other locations. Users who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

At Virtual Solace, we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services, subscriptions, or purchases that ask you for things like your race or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy notice which incorporates these goals.

If you have questions about deleting or correcting your personal data, please contact us.

Please read this Privacy Notice carefully before using this Website or any of our Programs, Products, Subscriptions and Services, their Content or submitting any personal information. 

Privacy Notice Consent

Please read this Privacy Notice carefully. We reserve the right to change this Privacy Notice on the Website at any time and at my discretion without notice by updating this posting. 

Use of any information or contribution that you provide to us, or which is collected by us on or through our Website or its Content is governed by this Privacy Notice. By using our Website or its Content, you accept the privacy practices contained in this Privacy Notice, whether or not you have read it. If you do not agree with this Privacy Notice, please do not use our Website or its Content. You are encouraged to review the Privacy Notice whenever you visit this Website to make sure you understand how any personal information you provide will be used.

How and Why We Collect, Record and Store Personal Data

To use our Website or its Content, including Programs, Products, Subscriptions, Services, and Program Material, we may collect your information, such as your personal data, in order to record and support your participation in the activities you select. For example, if you register for our newsletter, an opt-in freebie, e-course, membership site, a free training series, or purchase services, the information is used to enroll you in a program, newsletters, services, to track your preferences, and to keep you informed about the product and related products. In addition, we may use such data and Confidential Information for the following reasons: (1) for internal record keeping, (2) to improve our Programs, Products, Subscriptions, Services or Program Materials, (3) to periodically send promotions about new Programs, Products, Subscriptions, or Services or other special offers from which you may unsubscribe at any time, (4) for aggregate, non-identifiable data for research purposes, (5) to customize the respective Programs, Products Subscriptions, or Services you purchase or use according to your interests and/or (6) for support or communication related to your Program, Product, Subscriptions, Service or Program Materials. As a visitor to our Website, you can engage in many activities without providing any personal information.

In connection with other activities, such as those described above, we may seek personal data including your name, email address, street address, city, state, billing information, or other personally identifying information (“Confidential Information”), or you may offer or provide a comment, photo, image, video or any other submission to us when visiting or interacting with our Website and its Content (“Other Information”). If you do not provide the mandatory data with respect to a particular activity or purchase, you will not be able to engage in that activity or purchase. By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information. 

In addition, you agree that by submitting your telephone contact information on this Website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. I retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

Storage

All data and Confidential Information is stored through a data management system. This data and Confidential Information can only be accessed by those who help manage that information in order to deliver e-mail or otherwise contact those who would like to receive our correspondence.  You agree and acknowledge that we, including but not limited to our team, staff and affiliates, and those who manage the data management system may have access to your Confidential Information.

There may be an occasion where we may ask for demographic information such as gender or age, but if you choose not to provide such data and information, you may still use the Website and its Content, but you may not be able to use those services where demographic information may be required.

Confidentiality

We aim to keep the Confidential Information that you share with us confidential. All Confidential Information will be held in confidentiality and will not be disclosed to third parties, except that we may disclose Confidential Information and personally identifiable information: (1) pursuant to this terms of these Terms and Privacy Notice and our Disclaimers, (2) if we are required to do so by law, (3) in the good-faith belief that such action is necessary to conform to the law, (4) to comply with any legal process served on either us or our partners, sponsors, investors, or affiliates, (5) to protect and defend our rights or property or those of our users or purchasers, and/or (6) to act as immediately necessary in order to protect the personal safety of our users, purchasers, or the public. We will not sell, distribute or lease your Confidential Information to third parties unless we have your permission or are required by law to do so.

Viewing by Others

Note that whenever you voluntarily make your Confidential Information or Other Information available for viewing by others online through this Website or its Content, such as through our Programs, Products, Subscriptions, Services, Program Materials, or social media, the Confidential Information or Other Information that you share also can be seen, collected and used others, and therefore, we cannot be responsible for any unauthorized use by others of such Confidential Information or Other Information that you voluntarily share online or in any other manner.

Passwords

To use certain features of the Website or its Content, including our Programs, Products, Subscriptions, Services, or Program Materials, you may be issued a group username and password or a unique individual username and password, which you will receive through your registration and/or purchase process. You may be able to change to username and/or password of your choosing. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. If we learn you have shared your username and/or password with another person, we reserve the right to immediately terminate your access to the Program, Product, Subscriptions, Service, Program Materials, Website, private forum, Facebook group or any other related communication. 

It is your responsibility to protect your own username and password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk. 

You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

By using our Website and its Content, including all Programs, Products, Subscriptions, Services, or Program Material, you agree to enter true and accurate information on the Website and its Content as part of the registration, purchase process and otherwise. If you enter a false email address, we have the right to immediately inactivate your account. We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.. If you enter a bogus email address we have the right to immediately inactivate your account.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

Your Access to and Control Over Information

If you opt in to receive access to any training series, download a free product, register for a webinar, seminar, or live event, or purchase any product sold by us or promoted by us, you will automatically be subscribed to our e-newsletter. If you do not wish to receive this e-newsletter or join our email list, you may opt out and unsubscribe at any time. 

  • You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. Additionally, you may contact us at any time or by replying to any of my email communications. 
  • see what data we have in our files about you, if any.
  • change/correct any data we have on file about you.
  • request we remove and delete any data we have about you, or
  • express any concern you have about our use of your data.

We manage email lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. If you would like to verify that you have been unsubscribed to all lists and communication, if you have questions or are experiencing problems unsubscribing, please contact us.

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all emails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.

Children’s Online Privacy Protection Act Compliance

We take children’s privacy very seriously. My Terms of Use does not allow this Website to be accessed by anyone under thirteen (13) years of age in compliance with COPPA (Child Online Privacy Protection Act), and our Website and its Content is directed to individuals who are at least 13 years old or older. However, if your minor child has provided us with personally identifiable information, you may contact us if you would like this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.

Anonymous Data Collection and Use

To maintain our Website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other Websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

Use of “Cookies”

A “cookie" is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We may use the standard “cookies” feature of major web browsers to help identify and track visitors, their usage of our Website, and their Website access preferences. We do not set any personally identifiable or Confidential Information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on the Website its Contents, including some features of our Programs, Products, Subscriptions, Services or Program Materials may not work as intended. We have no access to or control over any information collected by other individuals, companies or entities whose website or materials may be linked to our Website or its Content. 

For example, we may use session and persistent “cookies,” session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), third party retargeting networks that may display my advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.

Emails, email marketing campaigns, or newsletters that we send electronically may use techniques such as web beacons, site tracking, or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

Privacy Policies of Other Websites

We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its Content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Confidential Information and Other Information.

Assignment of Rights

In the event of an assignment, sale, joint venture, or other transfer of some or all of our assets, you agree we can assign, sell, license or transfer any information that you have provided to us. Please note, however, that any purchasing party is prohibited from using the Confidential Information or Other Information submitted to us under this Privacy Notice in a manner that is materially inconsistent with this Privacy Notice without your prior consent.

Ads

Ads appearing on any of our Websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Notice covers the use of cookies by Virtual Solace and does not cover the use of cookies by any advertisers.

For instance, if you visit this site with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.

Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device.

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

Notification of Changes

We may use your contact information to inform you of changes to the Website or its Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its Content and this Privacy Notice at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Notice. Please review this Privacy Notice periodically. Continued use of any of information obtained through or on the Website or its Content following the posting of changes and/or modifications constitutes acceptance of the revised Privacy Notice.

Payment Processors and Financial Gateways

Any personal or financial information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

Exceptions to Privacy Notice

While we are committed to keeping your information secure and private, we have the following exceptions to our Privacy Notice: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Website, or a physical or property threat to you or others. 

By purchasing and/or using our Website and its Content in any way or for any reason, you are agreeing to all parts of the above Privacy Notice. If you have any questions about the Privacy Notice, please contact us.

In addition to reviewing the above Privacy Notice, please also review our Terms and Disclaimers

 

Last Updated:
May 22, 2018


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You may subscribe or update your preferences by submitting the form below. As always, we promise to take your security and space in your inbox seriously! 

DISCLAIMERS

Thank you for visiting. Please read these Disclaimers carefully before using this Website or any of our Programs, Products, Subscriptions and Services, their Content or submitting any personal information. We reserve the right to change these Disclaimers from time to time without notice. 

By using the Website or any of our Programs, Products, Subscriptions and Services, and their Content, you are agreeing to the Terms as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms, please do not use our Website, Programs, Products, Subscriptions, Services, or its Content.

The Website and its Content is owned and operated by Virtual Solace, LLC (hereafter referred to as “Company”, “Virtual Solace”, “We”, “I”, “Our”, or “Us”). The Virtual Solace, LLC brand owns and operates multiple websites including the following: virtualsolace.com, elisefinger.com, and the kansascitybusinessconnection.com. The term “you” refers to any purchaser and/or the user (hereafter referred to as “User”, “Purchaser”, “Viewer”, “Subscriber”, “Member” or “Client”) of any of our Websites, Programs, Products, Subscriptions and/or Services.

Across the Virtual Solace brand, these Disclaimers state how you may use our Websites, including all Programs, Products, Subscriptions and Services and Program Materials, and their Content. 

Please read these Disclaimers carefully. We reserve the right to change these Disclaimers on the Website at any time without notice. By using the Website or any of our Programs, Products, Subscriptions and Services, and their Content, you are agreeing to the Disclaimers as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms, please do not use our Website, Programs, Products, Subscriptions, Services, or its Content.

Our Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, are for informational and educational purposes only. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Website and its Content, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other Website participant or user, including you. 

Legal and Financial Disclaimer

This Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, are not to be perceived or relied upon in any way as business, financial or legal advice. The information provided through our Website and its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. We are not giving financial or legal advice in any way. You are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation. You agree that we are not responsible for your earnings, the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through our Website or its Content., including our Programs, Products, Subscriptions, and Services and all the Program Materials. You are solely responsible for your results.

Earnings Disclaimer

You acknowledge that we have not and do not make any representations as to the health physical, mental, emotional, spiritual or health benefits, future income, expenses, sales volume or potential profitability or loss of any kind that may be derived as a result of your use of this Website or its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials.. We cannot and do not guarantee that you will attain a particular result, positive or negative, financial or otherwise, through the use of our Website or its Content and you accept and understand that results differ for each individual. We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through the use of our Website or any of our Programs, Products, Subscriptions and Services, and their Content. You agree that your results are strictly your own and we are not liable or responsible in any way for your results. 

NOTICE OF REFERRAL FEES & COMMISSIONS:

The person or company who referred you to Virtual Solace, and specifically to this Website may be receiving a commission payment for their referrals, which is usually a percentage of fees collected from clients referred. You should not rely exclusively on this person’s referral in determining whether to do business with us. You acknowledge and represent that you will do (or have done) due diligence in evaluating Virtual Solace separate and apart from the recommendation you received that resulted in your visiting and/or making payment on this Website.

Testimonial Disclaimer

You acknowledge that we have not and do not make any representations regarding income statements, case studies, testimonials, and examples on this Website are exceptional results, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her desire, dedication, marketing background, marketplace, product, service, effort and motivation to work and follow programs and advice. There is no guarantee you will duplicate the results stated here. You recognize any business endeavor has inherent risk for loss of capital. ANY CLAIMS MADE OF ACTUAL SAVINGS OR EARNINGS OR EXAMPLES OF ACTUAL RESULTS CAN BE VERIFIED UPON REQUEST.

In fact, as with any product or service, we know that some people will purchase our products but never use them at all, and therefore will get no results whatsoever. You should therefore assume that you will obtain no results with this program.

YOU FULLY AGREE AND UNDERSTAND THAT VIRTUAL SOLACE, LLC IS NOT RESPONSIBLE FOR YOUR SUCCESS OR FAILURE AND MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER THAT OUR PRODUCTS OR SERVICES WILL PRODUCE ANY PARTICULAR RESULT FOR YOU.

Warranties Disclaimer

WE MAKE NO WARRANTIES AS TO OUR WEBSITE OR ITS CONTENT, INCLUDING OUR PROGRAMS, PRODUCTS, SUBSCRIPTIONS, AND SERVICES AND ALL THE PROGRAM MATERIALS. YOU AGREE THAT OUR WEBSITE AND ITS CONTENTS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR ITS CONTENT, INCLUDING OUR PROGRAMS, PRODUCTS, SUBSCRIPTIONS, AND SERVICES AND ALL THE PROGRAM MATERIALS, WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR WEBSITE OR ITS CONTENT OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

Technology Disclaimer

We try to ensure that the availability and delivery of our Website and its Content is uninterrupted and error-free, including our content and communications through methods like our Website, member forum, private Facebook groups, email communications, videos, audio recordings, webinars, recorded webinars, teleseminars, recorded teleseminars, emails, downloadable Mp3 audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, ebooks, or any other materials provided by us to you. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds, or for any other recourse, should our Website or its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, become unavailable or access to the them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Website or its Content, including our Programs, Products, Subscriptions, and Services and all the Program Materials, inaccessible to you.

By purchasing and/or using our Website and its Content in any way or for any reason, you are agreeing to all parts of the above Disclaimers. If you have any questions about the Disclaimers, please contact us.

In addition to reviewing the above Disclaimers, please also review our Privacy Notice and Terms

 

Last Updated:
May 22, 2018


BLOG:


You can return to my homepage by clicking here, or you can try searching for the content you are seeking by using the text box below:

You may subscribe or update your preferences by submitting the form below. As always, we promise to take your security and space in your inbox seriously! 

Virtual Solace Email Whitelist Instructions

Since your Email Provider probably uses some type of overzealous filtering; We ask that you add us to your trusted list of senders, contacts or address book. All also known as "Whitelisting."

If you do not see an email from Elise Finger in your Inbox, my email may have mistakenly been sent to your spam folder.

Please open your spam folder and if you find an email from Elise Finger open it and mark it as "Not spam"...

NEXT: Click your provider below to Whitelist elise@virtualsolace.com.

Popular Apps

Is your email client or spam filter not listed?

If Elise Finger is being filtered, try adding elise@virtualsolace.com to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist elise@virtualsolace.com

Popular Apps

Gmail

To make sure our email gets delivered to your Inbox, you must add Elise Finger to your contacts list.

If you do not readily find an email from Elise Finger...

Please check your Gmail Spam Folder:

  1. If you see the email from Elise Finger: Open the Email.

  2. Click the button on the toolbar, labeled Not spam

Next please, add Elise Finger to your Contacts list:

  1. Open the email from Elise Finger.

  2. Click the dropdown icon (three vertical dots) next to "Reply" in the upper right side the email from header.

  3. Click the "Add Elise Finger to Contacts List" from the list that appears.

  4. If Elise Finger does not appear in the dropdown list? Then you probably have already added Elise Finger to Contacts.

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Gmail Mobile Apps

If you are using the Gmail Mobile App on your mobile device, please open the app now.

If you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.

If you do not find an email from Elise Finger, please check the Spam Folder:

  1. When you find the email from Elise Finger

  2. Tap the  menu icon - top right.

  3. Then select Move to.

  4. Then select Primary from the list.

This way you will always see Elise Finger in your Primary Inbox tab...

NOTE: My Preferred Folder does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.

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Gmail Tabs

If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.

  1. If you find an email from Elise Finger in your Gmail Promotions tab:

  2. Grab and drag my email to the Primary Inbox Tab.

  3. After doing so, you will receive an alert like the one below at the top of your Gmail toolbar:

    The conversation has been moved to "Primary" 
    Do this for future messages from elise@virtualsolace.com? 
    Yes

  4. Click Yes in the yellow alert box at Gmail.

  5. This way you will always see Elise Finger in your Primary Inbox tab...

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Yahoo! Mail

If you have not received an email from Elise Finger...

Check your Spam Folder. If you see an email from Elise Finger:

  1. Please open the email.

  2. Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from Elise Finger to your Inbox.

  1. Move your mouse over or tap the Gear icon in the top right navigation bar.

  2. Select Settings from the list that drops down.

  3. Choose Filters located on the left side of the page.

  4. Click the Add button on the Filters page.

  5. Create a name such as Whitelist in the Filter name field.

  6. In the From field leave the default contains selected.

  7. Enter our email address elise@virtualsolace.com in the text box next to Contains...

  8. Choose the destination folder to which you would like the message delivered. For example: Inbox.

  9. Click or tap Save...

  10. You will see in the next screen -Deliver to Inbox if From contains Elise Finger-

  11. Click or tap Save on this screen.

  12. You will be returned to your Yahoo! Inbox.

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iPhone Mail App

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from Elise Finger isn’t junk:

  1. Open your Mail app and go to the Mailboxes screen

  2. Scroll down to the folders area

  3. Select the Junk folder.

  4. Find the email from Elise Finger and slide it left to see options.

  5. Tap the More button.

  6. Tap the Mark button.

  7. Tap the Mark as Not Junk button.

The message is moved to your Inbox. Subsequent email messages from Elise Finger will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.

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Outlook App

To add Elise Finger to you list of Focused Inbox on the Outlook App...

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from Elise Finger:

  1. Click the dropdown menu (three vertical dots) on the top right of your Inbox.

  2. On the menu displayed tap Move to Focused Inbox

  3. Select the Move this and all future messages button.

  4. Tap Move

  5. Now all future messages from Elise Finger will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.

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Outlook 2003, Outlook 2016 and Outlook Office 365

To add Elise Finger to you list of "Safe senders" on Outlook:

  1. Right click our email in your Inbox email list pane.

  2. On the menu displayed move your mouse over or tap Junk

  3. Click or tap on Never block sender in the menu that rolls out.

  4. The resulting popup will say:

  5. "The sender of the selected message has been added to your Safe Senders List."

  6. Click OK

To add sender to address book:

  1. Open the email

  2. Right click on the from address

  3. Choose Add to contacts option

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Inbox by Gmail

To make sure our email gets delivered to a preferred folder or your choice in Inbox, you must add Elise Finger to your preferred folder, or a folder of your choice.

NOTE: "My Preferred Folder" is a demonstration. You must create your own My Preferred Folder by clicking + Create New yourself.

If you do not readily find an email from Elise Finger in one of your Inbox bundles...

Please check your Inbox Spam Folder or your Promotions bundle (i.e. your Social, Updates, Forums, or Promotions tabs):.

  1. When you see the email from Elise Finger, Open the Email.

  2. Then click the dropdown menu (three vertical dot) icon.

  3. Next please add Elise Finger to your My Preferred Folder.

  4. If you have not already created a My Preferred Folder, you may do so by clicking "+ Create new...

  5. You may also move Elise Finger to any folder of your choice.

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Outlook.com

Previously "Hotmail", "Live", "Windows Live" and "MSN"...

In the new Outlook.com you must click the Wait it's safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. Check the Junk folder. If you see the Elise Finger email in your Inbox

  2. Open the email from Elise Finger...

  3. Click the "Wait it's safe" link

Mark Sender as "Wait it's safe!

Elise Finger (elise@virtualsolace.com) 
To: you@outlook.com

Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. 
Wait, it's safe! | I'm not sure. Let me check

Manually Add to Safe List

  1. Click gear the icon on the top right.

  2. Select Options in the drop down list.

  3. On the Options page under Preventing junk email click Safe and blocked senders

  4. Click the link Safe senders on the next page.

  5. Enter the email address elise@virtualsolace.com in the text box.

  6. Click Add to list

  7. Elise Finger will now be added to your list of Safe senders

  8. Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

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AOL Web Mail

To make sure our email gets delivered to your AOL Inbox- Please complete these two steps...

If you find Elise Finger in your spam folder:

  1. Right click the email.

  2. Click "Not spam" in the resulting list.

Add elise@virtualsolace.com to your Address Book:

  1. Open the email from Elise Finger

  2. Click the show details link next to Elise Finger in the From field.

  3. Move your mouse over or tap elise@virtualsolace.com to show the menu.

  4. Click or tap Add contact in the menu displayed.

  5. Add Elise Finger to the name fields

  6. Click Add contact

Email from that Domain will now be delivered straight to your Inbox.

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Comcast

Please log into your Xfinity account and select your Comcast webmail:

  1. Should you find an email from Elise Finger in your spam folder:

  2. Open the email.

  3. Click the not spam) icon on the top toolbar.

Next please, add Elise Finger to your address book:

  • Please open the email from Elise Finger.

  • Click on the button at the top left of the email that says:

  • That will open your edit contact screen.

  • Then click Save and you're all done.

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If you are not receiving email at EarthLink, there are two actions you can take.

  1. Check Suspect Email folder

  2. Add Elise Finger to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

Suspect Email Folder:

  1. While in the Suspect Email folder, if you see Elise Finger...

  2. Select the Move to Inbox and Add Contact option from the drop down menu.

  3. This will add elise@virtualsolace.com to your Address Book for future email delivery assurance.

Address Book Inclusion:

  1. Open the email.

  2. Click Add to Address Book in the email header.

  3. Use the Address Book Editor to verify the sender's contact details and click save.

  4. Fill in elise@virtualsolace.com as the email address of the sender.

  5. Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

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AT&T

AT&T no longer maintains their own inbox.

Instead you can find your AT&T emails at Att.Yahoo.com

Please follow the Yahoo instructions for whitelisting an ATT.net email address.

Click or Tap here, to scroll to the Yahoo instructions...

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Mozilla Thunderbird

Please open your Thunderbird email client:

If an email from Elise Finger appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add Elise Finger to your Address Book:

  1. Click the Address Book button.

  2. Make sure the Personal Address Book is highlighted.

  3. Click the New Contact button.

  4. Under the Contact tab, copy and paste the "From" address, elise@virtualsolace.com into the email text box.

  5. Click OK.

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Security Software

Norton AntiSpam

This problem may happen if elise@virtualsolace.com is accidentally added to the Blocked List.

To remove the elise@virtualsolace.com from the Blocked List:

  1. Start your Norton product.

  2. Click Settings.

  3. Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.

  2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.

  2. Under AntiSpam, next to Blocked List, click Configure.

  3. In the Blocked List window, select the item that you want to remove, and then click Remove.

  4. Click Apply, and then click OK.

  5. If you do not find elise@virtualsolace.com in the Blocked list, go to next step.

To add elise@virtualsolace.com to the Allowed List:

  1. Start your Norton product.

  2. Click Settings.

  3. Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.

  2. On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.

  2. Under AntiSpam, next to Allowed List, click Configure.

  3. In the Allowed List window, click Add.

  4. In the Add Email Address window, from the Address Type drop-down, select the address type.

  5. Add elise@virtualsolace.com, and then click OK.

  6. In the Allowed List window, click Apply, and then click OK.

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McAfee Products

While McAfee has removed spam protection in the latest Anti-Virus software- You may still have a version that offers spam filtering.

  1. In order to add Elise Finger to the friends whitelist, please open McAfee and click on Web & Email Protection.

  2. Then click on Anti-Spam

  3. There you can see various settings. You can change the spam protection level, change filter settings, etc.

  4. Click on Friends list

  5. Please add elise@virtualsolace.com to your "Friends List" to always allow emails from Elise Finger.

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Trend Micro

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  1. - Add the Elise Finger to the list of Approved Senders.

  2. - Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

  1. Open Microsoft Outlook.

  2. Click the Spam Mail folder then select the legitimate email detected as spam.

  3. Click Approve Sender on the toolbar.

  4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

  1. Open Microsoft Outlook.

  2. Click Trend Micro Anti-Spam then click Settings.

  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.

  4. Click OK to save your settings.

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Spam Filters

Cloudmark SpamNet

Cloudmark filters email based on content footprints. To assure our email has not been mis-identified as spam:

  1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.

  2. Click Advanced.

  3. Go to the Whitelist tab.

  4. Click the Add button.

  5. Type: elise@virtualsolace.com

  6. Click OK.

  7. Click OK.

  8. Click Yes.

  9. Click OK.

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SaneBox

Sanebox is not a filter, but a filtering system trained by you.

  1. Open your Webmail or Gmail where you use SaneBox.

  2. Open your @SaneLater folder.

  3. If you find an email from Elise Finger or an email from elise@virtualsolace.com in @SaneLater...

  4. Please drag my email to your Inbox folder.

  5. By doing this you will always get our great content in your Inbox from now on!

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Spam Assassin

Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she:

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server

  2. whitelist_from elise@virtualsolace.com

  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

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Barracuda Networks

Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to whitelist email senders.

Whitelist Quarantined Senders:

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.

  2. Locate the email from Elise Finger and the sender email address elise@virtualsolace.com that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.

  3. Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

Whitelist Senders and Domains:

  1. Open your web browser. Navigate to your company's Barracuda firewall homepage.

  2. Click on the Block/Accept tab.

  3. Choose "Sender Domain Block/Accept." Enter the Domain name from elise@virtualsolace.com to whitelist. For example, you can enter aol.com to allow all AOL addresses.

  4. You may enter a comment to remind you why you allowed this Domain. Click "Add."

  5. Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "elise@virtualsolace.com"

  6. Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.

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TOP SPAM FILTERS

SPAMfighter

Highlight the email from Elise Finger with the email address elise@virtualsolace.com to Whitelist.

Click "More" in the SPAMfighter Toolbar and select "Whitelist".

Here you can choose if you want to Whitelist the email address elise@virtualsolace.com or the whole Domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.

To do this, follow these steps:

  1. Click "More" in the SPAMfighter toolbar.

  2. Then "Options"

  3. Then "Filter settings"

  4. Then "Blacklists & Whitelists"

  5. Then "Whitelist email address"

  6. Then "Import".

  7. Select your 'Address Book' and click on "Check all"

  8. Click "Add"

  9. Click "Apply"

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:

  1. Click More" in the SPAMfighter toolbar.

  2. Then "Options"

  3. Then "Filter settings"

  4. Then "Blacklists & Whitelists"

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Mail Washer

  1. Click Tools, then Blacklist & Friends.

  2. Click Add... on the right, the Friends list side.

  3. Make sure Plain email address is selected.

  4. Type: elise@virtualsolace.com

  5. Click OK.

  6. Click OK.

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ChoiceMail

  1. Open ChoiceMail

  2. Click on the Senders tab

  3. Choose "Approve another Sender"

  4. Type in the sender email address elise@virtualsolace.com

  5. Click on OK

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Spam Sleuth

  1. Select File, then Configure.

  2. Go to the Friends category.

  3. Make sure Active is checked.

  4. Type: elise@virtualsolace.com on a line by itself in the entry field.

  5. Click OK.

Virtual Solace is in no way associated with any of the brands, websites or applications quoted here. All Trademarks ® are the property of their respective owners.

You can generate your own email whitelist instructions here...

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Last Updated:
February 4, 2019


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